Marquette Castings Reviews
Marquette Castings Customer Reviews (4)
- Most recent
- Oldest
Marquette Castings Customer’s Q&A
Marquette Castings FAQs
Marquettecastings.com Return Policy?
Marquette Castings offers a lifetime warranty on their products, ensuring they are free from defects at the time of purchase and throughout the product's life, barring abuse. This warranty is valid for the original purchaser or someone who receives the product new and unused as a gift from the original purchaser. For non-enameled cast iron products, the warranty covers all such items, with the understanding that small flaws from casting that do not affect performance are not covered. Enameled products are also covered by the lifetime warranty, with the caveat that excessive heating leading to enamel cracking is not covered. In the event of a defect, Marquette Castings will replace the product free of charge with a similar item or one of equal value if the original is no longer in production. However, a small shipping fee may be charged if the purchaser is outside of standard shipping zones. The warranty does not cover damages like the cost of repairing or replacing other property damaged due to a defect in the product. Replacement with the same color cannot be guaranteed. To seek warranty, proof of purchase and a description of the defect are required. The warranty registration on the Marquette Castings website can expedite the process.